Inquiry Management System is an software that is used for managing user inquiries. Customers of small to big companies places inquiries that could be easily tracked by this system. It is developed for multiple branches with different access level. It is used by administrator of any company or organisation. The system minimizes the inquiry processing time.
Inquiry could be placed by any customer via email, phone call or visiting office premises. Customer will be notified through SMS and Email instantly about the inquiry status and progress. Automatic follow up system keeps customers in touch until inquiry closed by that company.